Feedback & Complaints

At Sylvanvale, we encourage you to provide us with your feedback so that we can update and improve our services.

There are three types of feedback you can give us - a compliment, complaint or suggestion.

A compliment is feedback you give us if you are happy with our service.
A complaint is feedback you give us if you are unhappy with our service and you would like us to try to find a solution to the problem.
A suggestion is an opportunity for you to share a comment, opinion or idea about how we can improve something.

Please take the time to fill out the below form. We value your feedback and will support you to resolve any issues.

Type of feedback(Required)

Compliment

Complaint

Suggestion

Person providing the feedback:(Required)

First Name Last Name

Preferred contact number

Preferred mode of contact

What Sylvanvale service does this feedback relate to?

Customer details (if feedback relates to a customer):

First Name Last Name

Please give the details of your feedback:(Required)

Are there any supporting documents?

Max. file size: 50 MB.